I have worked with Elite Entrance Systems for the last 5 years and have always found all of their staff and engineers extremely polite and helpful and always helped us out in emergencies wherever they could.
The team at Elite are very responsive and are really seen as part of the larger maintenance team at our large site. Many issues quickly resolved and always available with informative details for the Client as well.
Elite have traditional values around customer service and value. They can always be relied upon to provide an excellent repair service during or outside normal working hours. They are polite and understand how to maintain a large estate.
The Staff at Elite are always willing to help me all the time. The engineers who attend Hillingdon hospital are always respectful and do the jobs in a safe manner. Aimee is always pleasant and always nice to talk to. Most of the staff are as well
Excellent email and verbal communication as well as rapid attendance.
communicated throughout the day with regard to the job.
Quote was received quickly which allows the follow on works to be carried out as soon as possible
Reliable, efficient and honest - Great service
Having worked with them for over 4 years - I have absolutely no hesitation in recommending Elite Entrance Systems for all your powered access install and maintenance projects.
We have an excellent relationship with Elite, due to the nature of the premises the need is often for emergency repairs or replacement, EE have never been less than excellent, there engineers are exceptional often in challenging situations, cannot recommend enough
We have had Elite Entrance Systems Limited servicing our Auto doors at Queen Mary's Hospital, Roehampton for the last 3 years. The last 2 years have been difficult for contractors because of the pandemic but this seem to have spurred Elite Entrance System Limited even the more, service has remained timely, reports, quotations, remedial works completed in a timely manner, the engineers and knowledgeable follow site rules. Response time for call out is the best we have had across the board.
I have always had good experience's with Elite. The engineers are knowledgeable the help desk are always very helpful and concerned for your needs. Their reports are explanatory and detailed to the correct level as well as received in an acceptable time. Exactly what you would want for you Auto doors from an facilities perspective.
We have been using the services of Elite Entrance systems since 2018 on the East slope at the University of Sussex.
They have been very professional, helpful and of great support to us, hence why we offered them a 3 year contract.
Their support and knowledge has been invaluable, its a pleasure to have their technicians on site carrying out inspections for us, they always operate in a professional manner and communicate clearly.
Thank you.
Good Engineers, communicate well and very informative and conscientious. I'd recommend this company.
Office team always reply to emails and also communicate well.
"I would just like to thank you and your team for the successful delivery of the QI Entrance Project at the weekend.
It was the first time we have worked with your company and I would like to say from the beginning, your communications, and responses to any questions I had were swift.
Being a high-profile building, the client was obviously concerned about safety and how the site was left at the end of each day, they need not have been. The standard of work and professionalism was refreshing to see, coupled with fact all your Health and Safety documentation, programme etc was available immediately. "
